Can Hytera be recommended?

For discussion of Hytera Radio's
ea2ekh
Posts: 6
Joined: Tue Oct 25, 2016 8:19 am
Call Sign: ea2ekh

Can Hytera be recommended?

Postby ea2ekh » Thu Oct 27, 2016 7:01 am

Hi

I'm new to this forum, and a newcomer to DMR as well. Right now I own a Tytera MD-390, a
hotspot I have installed at home based on a Raspberry Pi 2 with a DVMega, and a Hytera PD365.

I'm really impressed with the Hytera set. It's small, light, the audio quality is really good, but,
alas, I am really unimpressed by Hytera so far.

The road to begin using one of these radios is bumpy indeed. First, there is no official manufacturer's
page where I can find the appropiate programming software. So I had to fish around several pages. This
is potentially a security problem. At some point one well meaning amateur could be serving malware
ridden files without knowing.

Several days ago I found a promising downloads section in the Hytera's web page (http://www.hytera.com) although
it doesn´t work. Trying to register in order to obtain a username and password takes me to an error web page
in Chinese and a Java exception trace. Not good. The European distributor (as far as I know, the German
page is operated by a distributor covering all of Europe, or presumably the EU) does only offer brochures for
download. Pretty useful.

I sent an email to Hytera's service and I received a very interesting and informative email message:

------
Dear Borja Marcos,

Thank you for choosing Hytera, may I ask which country you are from?



Thanks & regards

Global Service Delivery Center(GSD)

Hytera Communications Corporation Limited
Hytera Tower, Shenzhen Hi-Tech Industrial Park North, Beihuan Road 9108#, Nanshan District, Shenzhen,P.R.C.
-------

I replied that I am in Spain and I purchased my set from a dealer based in the UK. That was two days ago.
No further answers.

Does this mimic the experience of others users? The radio is really good and in my first email I told them I'm
impressed, but so far it looks like access to programming software or firmware updates will be a nightmare.

User avatar
Metradio
Posts: 516
Joined: Sat Jul 18, 2015 1:32 pm
Location: Slough, Berkshire
Call Sign: G7HID

Re: Can Hytera be recommended?

Postby Metradio » Thu Oct 27, 2016 8:20 am

ea2ekh wrote:....Does this mimic the experience of others users? ....


Yes :(

Mike
Connect Systems CS750 and CS800, Hytera PD-365, Motorola DP4600
Raspberry Pi 2 and DV4Mini HotSpot
AOR AR-DV1 Digital Voice Receiver / eSPYonARD
WS1088 / TRX-1 / Whistler Q / UBCD3600XLT

ea2ekh
Posts: 6
Joined: Tue Oct 25, 2016 8:19 am
Call Sign: ea2ekh

Re: Can Hytera be recommended?

Postby ea2ekh » Thu Oct 27, 2016 8:40 am

I see. I'm writing to them but I'm afraid it will be a fruitless effort.

rm05
Posts: 39
Joined: Sat Jan 16, 2016 11:50 am
Call Sign: M2NA

Re: Can Hytera be recommended?

Postby rm05 » Sat Oct 29, 2016 7:04 am

Pretty much standard experience, I reckon. Hytera and Motorola are only interested in the mobile radio dealers, not the hobbyist. In fact I wonder how the mobile radio dealers get on with Hytera and if they find them hard to work with.

User avatar
Metradio
Posts: 516
Joined: Sat Jul 18, 2015 1:32 pm
Location: Slough, Berkshire
Call Sign: G7HID

Re: Can Hytera be recommended?

Postby Metradio » Sat Oct 29, 2016 5:52 pm

Think the magic words are: "good mark up" :)

Mike
Connect Systems CS750 and CS800, Hytera PD-365, Motorola DP4600
Raspberry Pi 2 and DV4Mini HotSpot
AOR AR-DV1 Digital Voice Receiver / eSPYonARD
WS1088 / TRX-1 / Whistler Q / UBCD3600XLT


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